Once you click on "Configure your alerts", you will be taken to this page. To create a new alert, click "add alert."
The options for alerts include EDI alerts, expiration alerts based on your company assets, and an alert to let users know when a load has been set to a load status in the "ready for accounting" category.
On these pages, you can add the description, write a message and add which users will receive the alert. You can alert users from your account, users based on the roles that they are assigned per load, and people from outside of the company by email.
Alerts can be received three ways, Via email, via AscendTMS Messenger, and via text message. You have the option to have any combination of the three turned on.
The email alerts will look like this:
And the messages in AscendTMS can be found here:
If at any time you need to edit or delete an alert, this can be done on the original landing page for configuring the alerts.
For more information about EDI, click the Help Guide link below.