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I am not receiving an appointment confirmation text- what information do I need to know about my appointment?
I am not receiving an appointment confirmation text- what information do I need to know about my appointment?
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Written by Bart Tancogo
Updated over a month ago

If you are not receiving your confirmation text, this is probably because you unsubscribed from texts.
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All information you need is available in the portal in your appointment card:
- You can find the appointment time, date and location
- You can check in for your appointment
- You can join your virtual appointment
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Without texts you will not get reminders for your appointment so please add it to your calendar and give yourself enough time to check in as it can take 10-45 minutes depending on if you need to update your health information.

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