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How to get notified when a survey is completed

How to turn on Asklayer email notifications so an admin address is alerted every time a customer completes a survey.

This setting sends an email notification to the administrator each time a survey is completed.

  1. Go to the "Actions" page in the survey editor.

  2. Enable the "Notify me by email" toggle.

  3. Enter the email address you want to receive notifications at and save. From that point on, a notification email will be sent to the specified address each time a survey is completed.

When notification emails are sent

Notification emails are sent only when a respondent completes the survey. They are not sent for responses that were left partway through.

Because the Responses count on the Data and Reports pages also includes incomplete responses, it may be higher than the number of notification emails you receive. To see which responses were completed, check the Survey completion column on the Data page.

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