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How do I view my payment information and invoices?

Steps for opening the Billing portal from your Asklayer profile page to view invoices and payment information. This article is for users who pay by credit card (Stripe) and does not apply to payments made through Shopify or Wix.

This article is for users who pay for Asklayer by credit card (Stripe).

You can view your payment information, such as invoices and payment methods, in the Billing portal, which you can open from your profile page.

Steps

  1. After logging in to Asklayer, click your user name at the top right of the screen and select Profile.

  2. In the Billing Portal section ("Change your subscription, invoices and billing information here"), click Open billing portal.

  3. The Stripe billing portal opens. From here you can check your invoices and payment information.

For Shopify and Wix users

If you use Asklayer through the Shopify App Store or Wix, Asklayer charges are billed by that platform together with your other app charges. The Asklayer billing portal is not used, and the Billing section does not appear in the Asklayer dashboard. Please check your charges in your Shopify or Wix admin.

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