Q: Can I view or filter survey responses by the product the customer ordered?
A: No. The response list on the Data page and the exported CSV do not include a purchased product column, and you cannot filter responses by product. Available columns include the Shopify order ID, region, device, tags, and the answer to each question.
To check responses for each product, use one of the alternatives below.
Details
Option 1: Create a separate survey for each product (Shopify only)
Available only for post-purchase surveys and email surveys on Shopify.
Open the survey and go to the Delivery tab.
Under User targeting, select Show to a segment of users (for email surveys: Send to a segment of users).
Add the Products purchased condition and select the target product.
Create one survey per product. You can then check responses survey by survey.
Option 2: Ask which product was purchased in the survey
Add a question such as "Which product did you purchase?" using a single choice or multiple choice question.
Go to Data, select the period and survey, and click Generate report.
Click Export as CSV. You can then sort or filter the answers by the product question in your spreadsheet.