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How to Use the Aspire Inbox

This article covers replying to a thread, assigning a message to someone else, and using our inbox filters.

Christine Santiago avatar
Written by Christine Santiago
Updated over 2 months ago

How do I reply to a thread?

To reply to a thread, click on the Inbox, click into the thread you wish to reply to, click "Reply", write your message, and click "Send".

How do I assign a message to someone else?

If a message comes in that is not associated with you and your work, you can quickly assign messages to others. In the top right corner, hover over the "Assigned to" section, click on the pencil icon that appears, and then select the teammate you want to assign the message to.

If you're using an individual email and not a shared email, make sure to add your teammate's email address on the To field, then send an email to add them to the thread.

How do I search and filter my inbox?

Option 1: Use Aspire's Inbox Folders

On the left-hand side of the Inbox, you will see pre-determined Inbox Folders for:

Assigned to Me

All

Individual and shared inboxes by email

App Notifications

Sent

You can also switch from viewing messages from All Contacts to a specific Member Group to focus on email between Creator segments.

Option 2: Use the Inbox Search Filters

To narrow down specific messages that meet your filter criteria, use the icon

in the upper-right corner within the search bar.


Checkout our other resources related to Creator Communication:

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