There might be instances where you will need to send a new brief to a member you have previously sent a brief to. For example, the member might change their social handle or accidentally provide the incorrect handle on the application page.
If you have already sent a brief for a certain social handle, the member will not be able to submit their live post links through that brief if they post using a different handle (e.g., live links to content posted on the Instagram account @aspireio cannot be submitted through briefs that were sent for the Instagram account @aspireiq).
The first thing you will need to do is to ask the member for the correct social handle. You can send them a simple email, then manually update their member profile once they send the correct social handle. Check out this quick video on how to edit member profiles. Once you update their handle, make sure to refresh the page.
💡 You can also ask them to update their data using our Info Update feature by following the steps in this article. This will automatically update their member profile once they respond.
Directions:
Once the member's social handle has been updated, you can go ahead and edit their brief by following the steps below.
Go to the member's profile, click on Member Actions, then select Briefs.
Click View Brief next to the set of briefs you want to edit.
Scroll down and click Edit.
Click on the X button beside each content requirement for the wrong social handle.
Click on Add more content. You should see the updated social handle pop up when choosing content guidelines.
Select the content guidelines for the correct post types, scroll to the bottom, and then click Save.
Edit and input details as necessary, and then click Propose once done.
If you have any further questions, please feel free to email us at help@aspireiq.com and we'd be happy to help! 😊