General / Account FAQs
How do I view my DAF clients?
As an advisor, you can view your clients by clicking Manage Clients in the left sidebar. If you need help adding a new client to your book, reach out to eservice@assetmark.com.
How do I change the email address associated with my client's TIFIN Give account?
Click Manage Clients in the left sidebar, then click on the pencil icon next to the relevant client's name to edit their account details, including name, email, and DAF Fund Name.
How do I update the email address associated with my advisor account?
If you need to update your AssetMark Charitable email address, please contact eservice@assetmark.com.
Does the AssetMark Charitable invitation link ever expire?
No, it never expires! To resend an invitation, go to Manage Clients, then click the "Resend Invite" button in the Actions column.
How do I reset my client's password?
To reset your client's password, navigate to the AssetMark Charitable login page at https://assetmarkcharitable.tifingive.com/auth, click Need Help Signing In, then click Forgot Password. From there, enter your client's email address and send a password reset email. Make sure the donor checks their spam folder.
Account Openings & Contributions
How do I get started opening a new DAF account for a client?
Advisor completes the new account through the New Account Wizard on eWealthManager.
As part of the process, the advisor will be able to select the AssetMark Charitable button to be taken over to the website to invite the donor.
As part of the invitation process, the advisor will fill the donor’s name, email address, the custodian for the managed account, and the name that the donor wants to use for the DAF account.
From there, the donor will receive the email invitation to register for the website and simultaneously the advisor can proceed with the paperwork submission process.
Once AssetMark receives the paperwork they will be able to open the account IF the donor has accepted the invitation. If they haven’t, AssetMark will contact the advisor to let them know they can’t proceed until the donor accepts.
Can a donor fund their AssetMark Charitable Donor-Advised Fund (DAF) with an existing DAF?
Yes. This funding type is known as a DAF-to-DAF transfer. To complete a DAF-to-DAF transfer, take the following steps:
Step 1: Open a new DAF on the Assetmark Charitable Platform (see eWealthManager - New Account Proposal in the AssetMark Charitable User Guide).
In the Account Setup - Method of Funding section of the Account Wizard, select Transfer of Account and enter the method the funding will come over as (e.g., cash, securities, or both) and the delivering institution name (e.g., Fidelity Charitable).
Step 2: Invite the client to create credentials on AssetMark Charitable (see New Account Proposal guide).
Step 3: Initiate a Grant Request with the delivering firm for the entirety of the existing account balance. The recipient is:
GiveClear Foundation LLC
Charity legal name: The GiveClear Foundation
Charity EIN: 81-3222963
Charity mailing address: 1235 East Blvd Ste E, PMB 1836, Charlotte, NC 28203
Donor-Advised Fund at Charity: provide a unique name or number
Step 4: Notify your AssetMark RM about the incoming DAF-to-DAF transfer.
Tax Receipts & Documents
Are clients notified that their tax receipt can be downloaded?
No, we do not send notifications when the tax receipt is ready to download. Users can find their tax receipt on the platform by clicking on their profile icon in the bottom left corner of the platform, then clicking Tax Receipts to generate a tax receipt.
Investments & Fund Growth
Can I choose how my clients' DAF assets are invested?
Advisors can either invest their client's DAF assets via TIFIN Give Pooled Funds or set up an Advisor Managed Account (AMA) for management off-platform.
Are investment returns in my DAF subject to taxes?
No, all investment growth within a DAF is tax-free, maximizing the potential for charitable giving.
Fees & Costs
What are the admin fees for my client DAFs?
Fees are calculated based on the Donor-Advised Fund balance and charged according to the following declining fee schedule:
$0 – $1,000,000: 0.60% annually
$1M - $2.5M: 0.20% annually
>$2.5M: 0.10% annually
There are no account minimum fees.
How are the admin fees calculated and billed?
Administrative fees are calculated daily based on the Donor-Advised Fund balance and are assessed and withdrawn quarterly from the DAF.
Are there additional costs for managing my clients' DAF investments?
There are no additional administrative fees beyond the DAF administrative fee described above.
Please refer to the Account Set Up paperwork for additional information regarding advisory fees, if applicable.
Does AssetMark Charitable or GiveClear charge transaction fees for grants?
No, there are no transaction fees associated with grants.
Charitable Operating Expense Recovery
If significant or unusual charitable operating expenses are incurred by GiveClear due to extraordinary contributions, investments, or grant requests of a Donor-Advised Fund, GiveClear may allocate these expenses directly to the affected DAF in order to recover such expenses.
AssetMark and GiveClear Foundation reserve the right to modify the Donor-Advised Fund Program and Program Guidelines at any time.
Successors, Beneficiaries & Legacy Planning
What happens to my client's DAF after they pass away?
GiveClear will distribute DAF assets according to their Succession Plan, either to named Successors or Charitable beneficiaries.
Can my client designate multiple successors to their DAF?
Yes, TIFIN Give allows clients to name multiple successors, each receiving a portion of the DAF balance to continue giving. The total allocation cannot exceed 100%.
Can I add my TIFIN Give DAF to an estate or will?
Yes, for a donor to add a TIFIN Give DAF to their estate or will, the funds should be granted to:
GiveClear™ Foundation (Tax ID 81-3222963)
For Further Credit to TIFIN Give, {Insert DAF Name} {insert DAF Fund ID}