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How to Earn, Check, and Redeem AstroPoints

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Written by Product
Updated over 3 weeks ago

What are AstroPoints?
AstroPoints are the virtual currency of our loyalty program. You earn them by performing specific transactions and actions in the AstroPay app.

How to earn AstroPoints:

  • AstroPay Card payments:

    • Standard: 1 USD = 10 AstroPoints

    • Silver: 1 USD = 20 AstroPoints

    • Gold: 1 USD = 30 AstroPoints

    • Black: 1 USD = 40 AstroPoints

  • Bill Payments:

    • Standard: 1 USD = 10 AstroPoints (maximum of 20 USD per bill)

    • Silver, Gold, Black: 1 USD = 20 AstroPoints (maximum of 20 USD per bill)

  • Completing challenges (where available):

    • Sign up: 100 AstroPoints

    • Email confirmation: 150 AstroPoints

    • KYC validation: 250 AstroPoints

    • Pix Key registration: 500 AstroPoints

    • Card activation: 500 AstroPoints

How to check your AstroPoints balance:
Log in to your account via the app or website and go to the rewards section at the top left of the home page next to your profile picture. Your available AstroPoints balance will be displayed for quick and easy access.

How to redeem AstroPoints:
You can redeem your AstroPoints for rewards such as balance in your wallet, under certain conditions.

  • Wallet balance redemption:

    • Minimum required: 12,000 AstroPoints

    • If the "Redeem" button is greyed out, redemption is not available for that amount.

    • Gold and Black users can redeem points for cash rebates using the calculator in the 'level benefits' section.

  • Exceptions: In India, Uruguay, and Mexico, all users can redeem points for predefined cash rebates.

Following these steps allows you to earn, track, and redeem your AstroPoints efficiently and enjoy the full benefits of our loyalty program.

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