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Market Shutdown – Ending Operations in a Country

Daniela Martins avatar
Written by Daniela Martins
Updated over a month ago

What is a Market Shutdown?

A Market Shutdown happens when AstroPay decides to stop operating in a specific country. In these cases, services are no longer available in that market.

Did I already receive a notice?

If you were using AstroPay in the affected country, you most likely received an email informing you about the shutdown.

What if I still have a balance?

If there is any remaining balance in your account, you will need to provide details about the amount and any relevant information so that it can be processed correctly.

Important

After the market shutdown, it will not be possible to use AstroPay services in that country. Any remaining balance will be handled based on the information provided.

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