Skip to main content

Understand a market shutdown in your country

Learn what happens when AstroPay ends operations in your country.

L
Written by Luma Senna
Updated over 3 weeks ago

In some cases, AstroPay may cease operations in a specific country. If this affects you, you will receive an email notification in advance.

What happens during a market shutdown

  • You receive an email with details about the shutdown and the timeline.

  • You have a set period to withdraw your remaining balance.

  • After the shutdown date, AstroPay services are no longer available in that country.

What to do

If you have a remaining balance, provide your account details and the amount so it can be processed before the shutdown deadline. Make sure to act within the communicated timeline to avoid delays.

Did this answer your question?