If you haven’t completed the KYC (identity verification) process, you won’t be able to fully enjoy all the benefits of your AstroPay account.
Why is it important to complete KYC?
KYC is required to ensure the security of your account and give you full access to all features and benefits. Without verification, some operations may be restricted until the process is completed.
How to start KYC
During the account creation process, you will have the opportunity to verify your identity. The process is simple and quick: just submit the requested documents and provide the required information accurately.
If you need help
If you have any questions or face any issues during verification, inform us with the details of your situation. We will review it and guide you on how to proceed, ensuring you can complete KYC without difficulties.
Summary:
KYC not started = limited access to account benefits.
Complete the verification during account creation.
Inform us if you encounter any problems or have questions.