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Changing Birth Date – How to Correct Your Birth Date

Daniela Martins avatar
Written by Daniela Martins
Updated over 2 weeks ago

The birth date shown in your AstroPay account is automatically extracted from the identity document you submitted.

1. Why You Can’t Change It in the App

  • For security and accuracy, the birth date cannot be edited manually within the AstroPay app.

  • This ensures that the information matches your official ID.

2. What to Do if the Date Is Wrong

  • If your birth date was extracted incorrectly, please inform us.

  • Provide the correct date along with any supporting information if needed.

  • We will guide you step by step to update your birth date securely.

Summary

  • Birth date is extracted from your identity document.

  • It cannot be changed manually in the app.

  • If the date is incorrect, contact us and we will assist you in updating it safely.

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