Due to regulatory requirements, AstroPay cannot immediately delete all your personal data upon request. Your data is retained for a legally required period after account closure.
How your data is protected
Data is stored securely with restricted access.
All information is encrypted in compliance with GDPR and local data protection laws.
Data is used only for compliance, security, and legal obligations.
Your options
Suspend your account: Temporarily restrict access while retaining the option to reactivate.
Close your account: Permanently close your account. Data is retained only for the legally required period.
After the retention period expires, your data is securely deleted in accordance with applicable regulations.