Your trusted device is used for two-factor authentication (2FA) when you log in. If you lost access to it, you can register a new device by completing identity validation.
Before you start
Make sure the email on your account is verified.
Ensure your identity validation is complete.
How to register a new trusted device
Download the AstroPay app on your new device.
On the login screen, select I lost access to my trusted device.
Complete the facematch verification to confirm your identity.
Your new device is automatically registered as the trusted device.
Once the new device is registered, all 2FA requests are sent to it.