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How is my personal data retained at AstroPay?

Find out how AstroPay handles your personal data, why immediate deletion is not possible, and what your options are.

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Written by Product

Due to regulatory requirements, AstroPay cannot immediately delete all your personal data when you request it. Your data is retained for a legally required period after account closure.

How your data is protected

  • Data is stored securely with restricted access.

  • All information is encrypted in compliance with GDPR and local data protection laws.

  • Data is used only for compliance, security, and legal obligations.

Your options

  • Suspend your account: Temporarily restrict access while keeping the option to reactivate.

  • Close your account: Permanently close your account. Data is retained only for the legally required period.

After the retention period expires, your data is securely deleted in accordance with applicable regulations.

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