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How to protect myself from scams impersonating AstroPay

Spot the red flags of scams claiming to be from AstroPay and follow these safety tips to protect your account and money.

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Written by Product

AstroPay is a prepaid digital wallet. We do not offer loans, credit cards, or any form of credit. If someone claims otherwise, it is a scam.

Red flags to watch for

  • Requests to apply for a loan or credit card through AstroPay.

  • Requests to pay fees or deposits to unlock a service.

  • Requests to share your card number, CVV, or passwords.

  • Requests to install software or apps not from official stores.

Safety tips

  • Never share your passwords, PIN, CVV, or security codes.

  • Avoid responding to unsolicited calls, messages, or emails.

  • Verify that any AstroPay communication comes from official channels.

  • Do not install apps from unknown sources.

If you encounter any of these scenarios, do not engage and report the suspicious activity immediately.

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