If you are not ready to launch your survey straight away, you can schedule it to go live at a later date and time. This is useful if you are coordinating with a campaign, planning around a product launch, or need your survey to start outside of working hours.
Scheduling ensures your survey launches exactly when you need it to, without you having to log in and do it manually.
How to schedule your survey
In the Review tab you'll be given two options: Send Now or Schedule. Selecting Send Now will set the survey live to respondents immediately after purchase. If you want to choose a future date and time for your survey, select Schedule.
You can pick a date from the drop down calendar. You can schedule your survey to go live up to 6 months into the future.
What to keep in mind
Make sure your survey is fully built and reviewed before scheduling.
Check that your targeting and quotas are final, as changes close to the launch time may affect timings.
Ensure the selected time zone is correct so your survey launches when expected.
Once live, your survey will begin collecting responses immediately.
If you need to make changes after scheduling, you can return to your project before it goes live and adjust the launch details.
Credits for the survey are debited at the point at which you proceed through the checkout. You won't be able to edit your survey further. If you need to make amendments you will have to close the survey, duplicate it and purchase it again.
Creating a recurring survey
You can also choose to make your survey recurring. Selecting an interval from the dropdown in the Review tab will schedule the same survey to launch daily, weekly, every 2 weeks; or in 1, 2, 3 or 6 months’ time, creating new surveys in your drafts which you can edit before they’re due to launch.
If you have any questions don't hesitate to get in touch with our team using the in-platform live chat.