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Why my escooter is locked?
Why my escooter is locked?

Why my escooter is locked?

Jeremy Augment avatar
Written by Jeremy Augment
Updated over a year ago

If you are encountering spinning numbers (two 00's) on your display when you turn on your e-scooter, your e-scooter has been automatically locked.

You can turn on your ES 210 scooter 10 times before it requires you to unlock it with the Augment App as a safety measure.

To unlock this automatic lock and reset the startup counter you need to:

  1. Download the Augment Scooters-app

  2. Log in with your Augment profile (you need an active subscription)

  3. Connect your app to your e-scooter by following the instructions

  4. Unlock the e-scooter with the middle button on your app

Sincerely,

The Augment Team

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