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What issues are covered through the replacement service?
What issues are covered through the replacement service?

How do I get a replacement scooter and what kinds of issues are covered through the service?

Patrick Augment avatar
Written by Patrick Augment
Updated over a week ago

If you have any issues with your e-scooter, please contact our customer service as

soon as possible.

Augment.eco's service contract covers:

  • Parts that have worn down from normal usage, such as tyres, brakes, and batteries.

  • Two repairs per year caused by accidents or mistakes.

Our service contract does not cover damages done on purpose (such as drifting/burning rubber) or done by a third party.

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