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Share access of your e-scooter
Share access of your e-scooter

This article clarifies how sharing access to an e-scooter works.

J
Written by Jaakko
Updated over 2 years ago

Sharing access of your e-scooter is useful for instance if:

  • you would like to provide temporary access to your friends and family

  • you are a business customer wishing to share access to your employees.

Roles:

  • Owner: Only the Owner of the scooter can share access of it

    • You are automatically the Owner if you are the first person to add the device to your Augment account using the Augment Scooters mobile app

    • You must have access to your username and password, which you used when you became the Owner of the e-scooter

  • User: You will have limited access to the e-scooter

    • You will become the user of the shared e-scooter by using a share link generated by the Owner

The Owner may remove the User's access to the e-scooter at any time.

Follow these steps to share access:

  1. Owner: Log in at https://augment.eco/app with the Owner's username and password

  2. Owner: In your account, locate the device you wish to share

  3. Owner: Generate a unique single-use link

  4. Owner: Share the link with the User (note that the link is valid for 24 hours)

  5. User: Log in at https://augment.eco/app with the User's username and password

  6. User: Open the shared link within 24 hours of it's generation

Changes to sharing settings on augment.eco website will be synchronised to your Augment Scooters mobile apps. The sharing feature will be available in the Augment Scooters mobile app in the future.

Please keep in mind the following about sharing:

  • All of the active users associated with the e-scooter can unlock & lock the e-scooter

  • Only the Owner sees to whom the e-scooter has been shared

  • Only the Owner may change the e-scooter's name and sharing settings

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