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Can I cancel the contract before 24 months?
Can I cancel the contract before 24 months?

How do I cancel the contract before the minimum subscription period has ended?

Patrick Augment avatar
Written by Patrick Augment
Updated over a year ago

If you haven't cancelled the scooter subscription during the 14-day test period, you have a few options to end the contract earlier.

1) After 11 months (or by paying up to 11 months) you can cancel the contract by sending back the scooter and paying a €195 cancellation fee.

After we've received the scooter, we'll cancel the contract.

2) By paying the scooters 24 month fee and by redeeming the scooter through paying €29. Then the scooter will be 100 % your own. Remember that after redeeming the scooter, it is not covered by the service contract any more. This means that future repairs and spare parts will be chargeable.

Prices may change in the future.

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