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How to remove / delete a user

Deleting a user account

Rudi Jones avatar
Written by Rudi Jones
Updated over a year ago

Users with account levels "Owner" or "Director" have access to add, edit, and remove user accounts and reset passwords for users on the Org Settings page.

Here are the steps for accessing your organization's list of users:

  1. Click your name in the lower left hand corner

  2. Click "Org Settings", which will appear in a list above your name:
    ​
    ​Note- if you do NOT see "Org Settings," it is because your account is not set up as an "Owner" or "Director" account. Please contact support@augusthealth.com if you think this is in error.
    ​

  3. Click on the "Users" tab on the top navigation bar. You should now see the list of users in your organization!


To remove an existing user:

  1. Click on the trash can icon in their row:


    You will get a pop-up to confirm whether you want to delete the user or not. Once you click the "delete user" button, the user account will be removed from August Health.


    ​Note- you may not add/edit/delete "Owners" currently. "Directors" may also not add/edit/delete other "Directors". Please contact us at support@augusthealth.com for assistance in this matter.

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