All Help Articles
By Naomi and 5 others6 authors96 articles
- Updating Documents (adding a new document)
- Q: How do I log in?
- Adding/changing a Resident Photo
- Moving Out a Resident
- Family/RP Not Getting Emails
- User Management
- Viewing Completed Documents
- Printing a Centrally Stored Medication Log (LIC622)
- Medication Destruction Log (LIC 622)
- My login link has expired—what to do next
- Changing a room type or name
- Adding a resident to a room
- Adding a resident's picture
- Changing a Move-In into a Resident
- Closing (removing/deleting) a Move-In
- Printing the MAR
- Adding an Incident
- Filtering Resident Notes and Incidents
- Get email notifications for changes to resident records
- Adding a P.O. Box address
- Changing who signs a document
- Printing a Resident Roster
- Marking residents as away from the community
- Changing a resident's ambulatory status?
- Opening a password protected file
- Changing a resident's Responsible Person
- Printing a blank copy of forms for families to sign on paper
- Assigning Residents to Care Groups
- Care Needs & Shower/Laundry/Housekeeping Schedules
- Downloading a Rent Roll Report
- Deleting a mistakenly completed document
- Changing a Dementia diagnosis
- Updating your orgs contact information
- Get help! Finding Articles & Videos
- Making a resident their own Responsible Person
- Checkboxes Not Marked on Printed Assessment
- How to have a Responsible Person Sign In Person
- Adding a new room at a community
- Using the Notes tab
- Putting a resident on alert
- How to Add COVID Vaccination Dates
- How to View Moved-out Residents
- Printing a Blank Assessment
- Removing a Task
- Starting a new Document/Adding a Task
- How to Re-open Closed Move-ins
- Changing a scheduled routine
- Downloading a Shower Schedule
- How to Send a Reminder to the Family to Sign Documents
- How do I sort Residents or Prospects by First Name or Last Name?
- How to Print COVID Vaccination Report
- Printing a resident's Face Sheet
- Finding 'Incomplete' Sections on a Service Plan
- Mark a Service Plan as "done"
- How to move a resident back into your community
- How do I download and print a Diet report
- Bypassing a Resident Signature
- Resetting or setting up a password
- August Health Insights
- Resolve an "Unexpected error" in Insights
- Refreshing an Insights chart
- How to Filter reports in August Health Insights
- How can I help explain August Health to residents and their families?
- Ask your Questions: Live Training on August Health
- How to reach out for support
- How to skip signers on a document/task
- How to add a custom care routine
- User Permissions Guide
- How to add a new user
- How to remove / delete a user
- Edit an Existing user’s name or role
- Add or Reset password for existing user
- Emergency Preparedness
- How to Print COVID Vaccination Report
- Using multi-factor authentication (MFA)
- How to Unschedule a Care Routine
- Setting up a One-Time Password
- How to add a Move-In or Resident to a Physician's access list
- Scheduling a new routine
- Filter Community Notes & Incidents
- Helping the Responsible Person log in
- Bulk Printing (printing for ALL residents)
- Downloading resident documents in bulk
- Logging in to August Health
- How to Add COVID and Flu (Influenza) Vaccination Dates
- Sending/sharing tasks
- Viewing Archived Documents or Previously Completed Documents
- Setting Up Care Groups for Your Community
- Uploading one or more documents to a resident's chart
- Changing the next assessment date
- Sharing tasks with an contributor contact
- August Health Status
- How to Move a Resident to A New Room
- Accessing August Academy
- Searching for Help in August Health
- Using Intelligent Vitals