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avec Bonus App
Here you will find all the information about our avec Bonus app.
How do I link a payment method to my app?
What payment methods can I link to my app?
How many payment methods can I register with my app?
Can I pay with my app if I have linked a payment method?
Does linking the payment method also work via Apple and Google Pay?
How can I unlink a payment method from my app?
Which coupons can I gift?
Why can't I see my giftable coupon anymore?
I received a link for a gift, how can I redeem the gift?
I have received a gift code. How can I redeem the code?
Who can I invite to the avec Bonus app?
I have sent an invitation for the avec Bonus app. When will I receive my coffee voucher?
What is a linked payment method?
Can I also see the opening hours of the avec branches via the "Locations" function?
How long does it take for new stamps to appear in the app or for me to get my voucher for a free product when my stamp card is full?
What could be the reason if I cannot recommend the app to a friend?
How do I know that the other person has registered on the avec Bonus app after my referral?
How can I close my account and delete my personal information?
Can I use the app even if I don't have an internet connection?
Can I also order products with the avec Bonus app?
Does the avec Bonus App / the use of the avec Bonus App cost anything?
How can I redeem points?
What do I get points for?
How can I collect points?
If I give away a voucher / free drink, is the voucher / free drink then no longer available and redeemable for me?
After updating the app, will I have all my collected stamps back in the app?
Can I only use the stamp card in person?
I can't find the QR code on the voucher.
Where can I redeem the vouchers?
How can I redeem a voucher?
What happens if a voucher has already been redeemed?
I redeemed my vouchers by mistake. Is it possible to reverse this?
Can I redeem my digital vouchers without a smartphone?
How long can I redeem the vouchers?
Can I redeem several vouchers at the same time?
What happens to my personal data?
Why do I have to enter my date of birth when registering?
If I recommend the app to a third party using the function provided, does Valora subsequently have the third party's data (mobile phone number)?
If I give away a voucher / a free drink, does Valora subsequently have the third party's data (mobile phone number)?
What does Valora do with my mobile phone number?
What happens to my data if I have my account deleted via Support?