This exception means the email address exists in AwardSpring, but the student ID in the data file doesn't match the one initially imported with this account.
Go to People > Users
Open the account for the student in the exception report
Verify the profile Student ID
If it is inaccurate, request an update, or update the data file with accurate information and resend it for the next import.
To request an update, complete the Student ID Update Form below and return it to AwardSpring support. Please provide a specific reason why the Student ID was initially imported incorrectly, or why it was updated.