Skip to main content
Manage data storage

Archive, retrieve, and download files

Tech Support avatar
Written by Tech Support
Updated over 3 years ago

AWEbase provides your organization some amount of data storage space. When you or a contractor upload a file for a Deliverable, a portion of that storage space is dedicated to hosting that file.

Data storage is divided into two types: active and archive.

  • Active storage is the default; when you upload a new file, it's allocated to standard storage, and remains there until it is archived.

  • Archive storage is typically much larger than active storage. It is for files that you want to keep, but don't need to access any time soon. When a file is archived, it's transferred from active storage to archive storage, where it's no longer immediately available.

(Another way to consider storage is to think of active storage as a file cabinet next to your desk, while archive storage is a warehouse across the street. Both hold things, but the smaller one is easier to retrieve items from.)

To review your organization's storage:

  1. Click on the β€œSettings” button at the bottom left of the screen to reveal the settings panel.

  2. Go to the β€œStorage” screen.

  3. On the "Overview" tab, you can review your active and archive storage information, which displays how much storage you're using, and how much is included with your subscription.

  4. On the "Deliverable Files" tab, you can see a list of every Deliverable file that that is currently being stored, its size, the status of its Deliverable, and its storage status. (These are typically "final" files delivered from the contractor.)

  5. On the "Review Assets" tab, you can see a list of every review file that that is currently being stored, its size, the status of its Deliverable, and its storage status. (These are the file that contractors have uploaded for review.)

  6. If a file has the the "Active" status, you can download it by clicking on the "download" icon.

  7. Click the "trash" icon to delete a file.

Archiving Files

When you no longer need immediate access to one or more files, and would like to free up room in the standard storage, you can archive those files.

  1. On the "Deliverables Files" tab, check the boxes next to any number of files with the "Active" status that you want to archive.

  2. Choose "Archive" from the drop-down action menu to open the confirmation pop-up.

  3. Click "Archive" to archive the files and close the pop-up. The status of the files changes to "Archived."

Restoring Files

When you need to access or download one or more archived files, you must first restore them.

  1. Check the boxes next to any number of files with the "Archived" status that you want to restore.

  2. Choose "Restore" from the drop-down action menu to restore the selected files.

  3. The status of the files changes to "Restoring." They will be fully restored to "Active" status in 3-5 hours.

Did this answer your question?