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How to add a new user in your Organization on platform.axway.com

Bogdan Constantin avatar
Written by Bogdan Constantin
Updated over 2 weeks ago

The purpose of this document is to help Organization Administrators add new members inside their Organization on platform.axway.com.

Step 0: Prerequisite - The user following these steps must be an Organization Administrator

To check this: login on platform.axway.com and, by clicking on the top- right menu, verify that your Role is Administrator

Step 1: Add a new user

From the Organization -> Users menu click +User

Step 2: Enter the "Email" address of the new user

Step 3: Specify the "Organization Roles" that the new user should have inside the Organization

This determines permissions, rights and access to features for the new user - capabilities are detailed in Organization roles and features (axway.com).

The most restrictive role that would still provide access to Support Portal and Repository is Developer.

Step 4: (optional) Specify a team

The "Default Team" is chosen by default.

Step 5: Click Save

A Welcome to the Amplify Platform email is sent to the user to activate the account.

At this point the new user can follow the details from the email to activate the account, and, optionally, can follow Phase 2 of How to register on Axway Support portal | Axway Support (intercom.help) if they wish to register on the Support Portal.

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