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Customers
Renting baby gear? This section is for you!
E
By Eren and 1 other
2 authors
20 articles
How to book a baby gear on Babonbo
How Babonbo's delivery and pick-up system works
How to Contact Babonbo's Customer Support
The Rental Service
How far in advance should I make the reservation? Can I place a rental order last minute?
Should I contact the provider before renting their baby gear?
Rental Periods
Pick-up & Delivery Service
Where are the pick-up locations in my destination city?
When can I have my rental order delivered?
The Baby Gear
I need help finding the baby gear that I am looking for. What should I do?
How do I set up the baby gear? Will the provider set up the baby gear?
Should I order a carrycot or stroller seat?
What is an Isofix base, and do I need it?
Existing Rental Order
How do I modify or cancel an existing rental?
Can I extend my existing rental?
Rental Order Issues
Payments and Refunds
How are rentals priced?
What type of payment methods are accepted? Can I pay cash on delivery?
When am I charged after placing a rental order? How does the hold work?
When will I receive my refund?
Getting charged for damaged or lost baby gear