What can we help you with today?
Creating an account
Signing up, creating your Backpack account, linking your 529 & making withdrawals
Buying from the 529 Store
529 Store, the one-stop shop for 529 eligible products
529 Purchase Protection
What is Purchase Protection, how to ensure expense coverage, track and check coverage usage, handle IRS audits and penalties, and understand the policy's features including coverage tiers
Managing your account
Account settings, password reset, Backpack dashboard...
Making a tuition payment
How to make payments, link your 529 to Backpack...
529 Educational Resources
What qualified expenses, cost of attendance, tax benefits...
Support & Troubleshooting
Troubleshooting Common Sign-Up Issues, FAQs...
Legal and Compliance
How We Handle Your Data, Your Agreement with Backpack...
Updates and Announcements
New Features and Updates from Backpack, Success Stories and Testimonials...
Contact Us
Customer Service, Submitting Feedback and Suggestions...
Protecting your money
How Backpack keeps your funds safe