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How to pay tuition at non-partnered Universities using your Backpack account
How to pay tuition at non-partnered Universities using your Backpack account

Step-by-step guide to making tuition payments at non-partnered schools with Backpack and 529 funds. Simple and secure!

Updated over 2 weeks ago

Overview

Even if we don’t directly partner with your university, you can still make tuition payments using your Backpack account and 529 funds. Follow these instructions to complete your payment securely online.


Step-by-Step Instructions

1. Access Your University’s Payment Portal

Log in to your university’s payment portal or billing system.

  • You may need your university login credentials.

  • If you are a parent, you may have a separate login as an authorized user.

  • Check the "Student Accounts" or "Billing" section for payment options.

2. Select Your Payment Method

Choose electronic check (eCheck) or another payment method supported by your university.

  • This option may also be called "ACH Transfer" or "Bank Payment."

3. Enter Your Bank Account Information

Provide your Backpack routing number and account number:

  • You can find Backpack account & routing numbers on the Dashboard when you first login. For more help locating them, see this article.

4. Submit and Confirm Your Payment

Review your payment details, agree to any terms, and submit.

  • You should see a confirmation message or receive an email confirming your payment.


Frequently Asked Questions

What if I don’t know my university’s payment portal URL?

Check your university’s website or contact their billing department for assistance. If available, check the tuition bill invoice email which usually contains a link to the payment portal.

Can I save my bank information for future use?

Many universities allow you to save a payment profile. Look for an option to "Save Account Details" when entering your payment information and be sure to give your account a nickname like "Backpack".

What if I encounter issues during payment?

If you experience any problems, such as payment rejection or system errors:

  • Verify your bank details are correct.

  • Contact your university’s billing support team.

  • Contact Backpack support, we are always happy to help.

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