Before you buy:
Refer to your coverage policy for the list of eligible expenses that are covered.
If you’re still unsure, our team is happy to answer any questions about what is and isn’t eligible prior to making your purchase. Simply email purchaseprotection@backpack529.com
After you buy:
After each purchase you should submit your itemized receipt to our system by emailing it through to receipts@backpack529.com. Our system will validate the expense against your policy and 529 eligibility criteria. If it is a valid expense, our system will update your account and will reply on how you are tracking against your coverage.