We take privacy and security seriously. Here are some details about how we keep Backpack Health users’ info secure:

  • We use 256-bit encryption to protect data sent over the network and secure HTTP (HTTPS) sessions.
  • Data at rest is encrypted, including files, database content, and database snapshots.
  • Multi-layer authentication prevents unauthorized access to our infrastructure.
  • We use continuous threat-detection services to monitor for unauthorized behavior.
  • We were independently audited to validate the security of our services.
  • Users can choose to enable two-factor authentication.
  • User-level data sharing options (like Share Cards and invitations to co-manage profiles) give users control of what gets shared and with whom.
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