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Help Center

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Getting Started

Staying Prepared

Types of Health Information

Adding Your Health Information

Editing Your Health Information

Tracking Symptoms

Adding Contacts to Your Backpack

Attaching Provider Contacts to Health Info

Adding & Editing a File, Photo, or Video

Uploading and Organizing Your Files

Writing & Editing Notes

Writing & Sharing Comments

Add a Flag to your Health Information

Profiles & Access

Creating & Managing Backpack Profiles

Sharing & Removing Profile Access

Data Connections

Getting Access to Your Medical Records

Connecting Patient Portals to Backpack

Account Settings

Two Factor Authentication (2FA)

Changing your Backpack Language

Deleting Your Account

Signing Up with Backpack Groups

Group Member Features

Group Admin Roles

Using Markdown Formatting

Managing Your Group's Medical Terms

Creating & Editing Group Resources

Creating & Editing Group Share Card Content

Adding and Managing Images

Create, Edit or Delete a CTA Button

Privacy & Legal

Account Security and Privacy

Backpack Health Policies

Young People & Backpack Health

News & Announcements

Frequently Asked Questions

Can Backpack Health give me medical advice?

Who can use Backpack Health?

I’m having trouble finding my conditions, procedures, or other health information. Can you help?

How does Backpack Health protect user data?

Marfan Health Fair 2019

What devices and platforms do you support?