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I've upgraded, but my plan hasn't changed

Have you upgraded but not gotten access to the new features yet?

Vitor Goncalves avatar
Written by Vitor Goncalves
Updated over 2 years ago

If you've just upgraded your plan, but can't yet access the new features, the reason is that your plan will upgrade - and charge you - when the next pay period comes about.

For example, if you upgraded to Standard on the 2nd of the month, you won't get charged or upgraded until the 2nd of next month.

Take a look at what each plan offers here, if you're still deciding.

However, if you would like access to the new features of your purchased plan earlier, before the pay period, the team can get that sorted for you! Please let us know by messaging in the chat in the bottom right or by emailing support@baluu.co.uk.

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