Skip to main content

I Forgot my Password to Log in

Support Team avatar
Written by Support Team
Updated over 10 months ago

Reset Your Password From Our Learning Platform.

You can reset your password directly through our learning platform homepage:

    • Click Log in in the upper right-hand corner.

  1. Click “Forgot Password?”:

    • In the login window, click the Forgot password? link beneath the login button.

  2. Enter your email address:

    • Enter the email associated with your BananaThai School account and click Next.

  3. Check your email:

    • Look for an email from Teachable with instructions to reset your password. If you don’t see it, check your spam or junk folder.

  4. Reset your password:

    • Open the email and click Change my Password.

    • Follow the instructions to create your new password.

    • Once your password is reset, log back into your BananaThai School account.

Note: The password must be at least 6 characters long. If you encounter an invalid token error, request a new password reset email, as the token expires in 24 hours.

Did this answer your question?