If you’re having trouble exporting designs from Banani to Figma, it’s usually related to your browser setup. Below are the main reasons and fixes.
Why this happens
Outdated browsers: Browsers that haven’t been updated in over a year don’t support the web APIs required for export.
Browser extensions: Some extensions can inject scripts into the design canvas, which blocks the export process.
How to fix it
1. Update your browser
Make sure you’re using the latest version of Chrome, Safari, Edge, or Firefox. Update to the newest version if you haven’t already.
2. Disable extensions
Temporarily turn off your browser extensions, then try exporting again.
3. Try another browser
If updating and disabling extensions doesn’t help, switch to another browser. For example, if you’re on a Mac and using Chrome, try Safari instead.
4. Reach out to us
If none of the above steps work, contact us and we’ll solve the problem ASAP.