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Manage Contact Preferences

Tiffany Marzette Smith avatar
Written by Tiffany Marzette Smith
Updated over a year ago

How do you want customers to reach you?

When companies refer to you, the consumer will transferred to or encouraged to call a forwarding number that we’ve assigned to your company. By default, that forwarding number will transfer to your Default Sales Phone Number.

Read more about that here: Call tracking and recording

View and manage your contact preferences here: https://my.batonleads.com/#my-company/edit-contact/

Using multiple tracking numbers

If you would like callers to be directed to another phone number based on the Service Area that they matched to, let us know so we can claim additional forwarding numbers for you and ensure your Service Areas are configured appropriately.

Adjusting notification settings

To manage your preferences for how you’d like to be notified of new incoming leads or referrals, learn more about that here:

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