About
Teachers can override queued credits (triggered by the Credits action of the automation engine) as well as total credits directly within a course. In the secondary menu, go to More > Credits override.
Display of all planned and allocated credits
All planned and allocated credits of automation instances in this course are listed in a table with the following columns:
First name / Last name (of recipient)
Email address (of recipient)
Course full name with link
Scheduled time
Allocated time
Status
Instance reference
Scheduled credits
Override credits
Override status
Current Credits (of recipient)
How to override credits
You can only override planned allocations that have not been allocated yet.
To do so, click the pen icon in the column "Override credits". Enter the new credit amount and confirm with Enter. This change affects all future allocations if the action is repeated.To undo an override, click the pen icon again, delete the entered value, and confirm the empty field with Enter.
To edit the current credit balance of a user, open the three-dot menu in the last column and select "Edit user credits". A modal window opens, allowing you to adjust the user’s current credits and optionally add a note explaining the change. This action does not affect planned allocations.
Note: Overriding credits requires the permission pulseaction/credits:override.
About notes when overriding credits
When you add a note while overriding the total credit amount, it is stored in the database table mdl_pulseaction_credits_user_override. You can review the notes in the database for auditing purposes together with the following information:
id
userid
courseid
oldcredits
newcredits
overriddenby
timecreated
note
The notes functionality will be further extended in a future release of Pulse.