You have 30 days from the date of delivery to request a return.
If you're not completely satisfied with your purchase, you can return eligible items for a refund or exchange, as long as they are in original, unused condition with all tags and packaging intact.
Return Eligibility:
Items must be unused, unwashed, and in resellable condition
All original packaging and labels must be included
Customised, clearance, or special-order items may not be eligible for return
Return shipping is the customer’s responsibility, unless the item is faulty or we sent the wrong product
How to Start a Return:
Contact our customer service team within 30 days of receiving your order
Provide your order number and a brief reason for the return
We’ll confirm your eligibility and provide return instructions
In Summary
You have 30 days from delivery to return an item. Just make sure it’s unused and in original condition. Please contact us before sending your item back.
Need help with a return? Get in touch with our team here – we're happy to assist!