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My game screen frozen Live games, can you help?

As it is not possible for a live game to pause when your internet is disconnected, the game will continue and your bet will be dealt with as a "stand". You can always check the result in your game history.

If you have any questions regarding the round or the result, please send us an email with the following information:

• Game name

• Date and time

• Your bet amount

• Your balance at the time

• Device

• Screenshot of an error message (if any)

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