Use Login with Microsoft to access BetterTracker using your company-managed Microsoft credentials. This option is available to existing users when their BetterTracker email address matches their Microsoft work account exactly.
Logging in with Microsoft allows your companyâs Microsoft security settings to manage the authentication experience. You can still use your BetterTracker email and password login if needed.
Summary
Existing BetterTracker users can log in with Microsoft when their BetterTracker email address matches their Microsoft company login, allowing authentication to be managed through their organizationâs Microsoft security settings.
Login with Microsoft
Sign in with email and password
Who Can Use Login with Microsoft
You can use Continue with Microsoft if:
You already have a BetterTracker account.
Your BetterTracker registered email address matches your Microsoft work email exactly.
Your company administrator has allowed access to the BetterTracker Microsoft app.
This applies whether your BetterTracker account was created directly or you were invited by an admin.
How to Log in with Microsoft
Go to the BetterTracker login screen.
Click Continue with Microsoft.
Choose the Microsoft account that matches your BetterTracker email address.
Complete the Microsoft sign-in process.
Microsoft will verify your account.
Once verified, you will be logged directly into BetterTracker.
đ¸ Screenshot suggestion: Show the BetterTracker login screen with the Continue with Microsoft button highlighted.
đ¸ Screenshot suggestion: Show the Microsoft account picker screen where the user selects their company Microsoft account.
Switching from Email and Password to Microsoft Login
If you already log in with your BetterTracker email and password, you do not need to create a new account.
To start using Microsoft login:
Go to the BetterTracker login screen.
Select Continue with Microsoft.
Choose the same Microsoft account that matches your BetterTracker email.
Complete the Microsoft verification process.
Once verified, you will be signed in to your existing BetterTracker account.
Using Microsoft Login and Email Login Together
You can continue using both login methods:
Microsoft login: Uses your company-managed Microsoft authentication.
Email and password login: Uses BetterTrackerâs standard login process and mandatory 2FA.
At this time, you do not need to choose only one login method.
2FA Requirements When Logging in with Microsoft
When you log in with Microsoft, BetterTracker 2FA is not required because authentication is managed by your companyâs Microsoft security settings.
If you log in with your BetterTracker email and password, BetterTrackerâs mandatory 2FA will still be required.
Important Requirements
Email Addresses Must Match
Your Microsoft login email must exactly match the email address registered in BetterTracker.
This may be:
The email address used when your BetterTracker account was created.
The email address your admin used when inviting you to BetterTracker.
If the email addresses do not match, Microsoft login may not connect to your BetterTracker account.
Troubleshooting
âYour administrator has not configured this appâ
This message means your companyâs Microsoft administrator needs to approve or configure access to the BetterTracker Microsoft app.
You can continue signing in with your BetterTracker email and password until your administrator completes the Microsoft setup.
âSubmit a request to accessâ
This message means Microsoft requires admin approval before you can use the app.
Contact your company Microsoft administrator and ask them to approve access to BetterTracker.
"New User Pending Approval"
If you are a new user, your company administrator may need to approve you in two places:
Microsoft, to allow access to the BetterTracker app.
BetterTracker, to approve your user account if you are pending platform approval.
"I clicked Continue with Microsoft, but I cannot log in"
Confirm that your Microsoft work email exactly matches your BetterTracker registered or invited email address.
If the email matches and you still cannot log in, contact your company Microsoft administrator.
"I see an administrator approval message"
Your Microsoft administrator needs to approve or configure the BetterTracker Microsoft app before you can log in with Microsoft.
Until then, continue logging in with your BetterTracker email and password.
"Microsoft 365 login does not support personal Microsoft email accounts"
Login with Microsoft 365 and Create Account with Microsoft 365 are only supported for business or company-managed Microsoft 365 domains.
At this time, BetterTracker does not support personal or public Microsoft email domains, including:
@outlook.com@hotmail.com@live.com@msn.comPublic
@microsoft.comconsumer-style email accounts
To use Microsoft 365 login, your account must use a company-managed Microsoft 365 work email address, such as:
name@yourcompany.comadmin@yourbusiness.com
If you are using a personal Microsoft email address, please log in or create your account using your BetterTracker email and password instead.
FAQ
I already have a BetterTracker account. Will Microsoft login create a new account?
No. If your Microsoft email matches your BetterTracker email exactly, Microsoft login will sign you into your existing BetterTracker account.
I normally use email and password. Can I still use that?
Yes. You can still log in with your BetterTracker email and password. When using that method, BetterTrackerâs mandatory 2FA is still required.
Microsoft login is not working, but I need access now
Use your existing BetterTracker email and password login while your company Microsoft administrator reviews or configures Microsoft access.
Can existing users log in with Microsoft?
Yes. Existing users can log in with Microsoft as long as their Microsoft company email exactly matches their BetterTracker registered email or invited email.
Do I need to create a new BetterTracker account to use Microsoft login?
No. Microsoft login connects to your existing BetterTracker account when the email addresses match.
Is BetterTracker 2FA required when using Microsoft login?
No. When you log in with Microsoft, authentication is managed by your companyâs Microsoft security settings.
Is BetterTracker 2FA still required when using email and password?
Yes. If you log in with your BetterTracker email and password, BetterTrackerâs mandatory 2FA still applies.
Can I log in to BetterTracker with a personal Microsoft account?
No. BetterTracker only supports Microsoft 365 login for business or company-managed Microsoft 365 domains.
Personal Microsoft email accounts, such as below, , are not supported at this time..
@outlook.com
@hotmail.com
@live.com
@msn.com
To use Microsoft 365 login, your email must belong to your companyâs Microsoft 365 environment.
Who should I contact if Microsoft login does not work?
Contact your company Microsoft administrator. They may need to approve or configure access to the BetterTracker Microsoft app.
Tips
Use the Microsoft account that matches your BetterTracker email exactly.
Keep your email and password login available as a backup while your company configures Microsoft access.
If you are a new user, make sure your BetterTracker admin has approved your account.
Tags
Microsoft Login, Login with Microsoft, BetterTracker Login, Single Sign-On, Company Credentials, Microsoft Authentication, 2FA, User Access, Admin Approval, Existing Users, 365