Don't want to join the activity, can I get a refund?

The Cancellation is FREE up to 7 days before the start of the trip booked.

I had a last minute emergency, can I cancel the holiday I booked and be fully refunded?

According to our cancellation policy, it is possible to cancel your reservation with a full refund only within 7 days before the start of booked trip.

It will be possible to cancel the reservation even in less than 24H, but no refund will be provided.

I am sick, and I can't join the activity I booked, can I get the refund?

According to our cancellation policy, it is possible to cancel your reservation with a full refund only within 7 days before the start of the booked holiday.

We only refund people with certificate from the emergency room of the Rome hospitals.

My train/ flight/metro/bus, is late, I can't take part to the holiday I booked. Can I get the refund?

No, the refund isn't foreseen.

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