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Disabling annual subscription renewal

What to do if you do not wish to automatically renew your annual subscription

Updated over 3 weeks ago

Annual subscriptions are subject to automatic renewal.

If you do not wish to renew your subscription, simply follow a few simple steps:

  • Access your bikeMi profile from the app or website;

  • The validity and expiration date of the subscription will be displayed in the yellow box at the top of the screen;

  • choose 'Cancel automatic renewal'; πŸ‘‡

  • Select β€˜Yes’ in the pop-up message to confirm.πŸ‘‡

The subscription will therefore be valid until the expiration date indicated and will then be automatically deactivated.

Please note: If you change your mind, you can restore automatic renewal before the expiration date: simply log in to your profile, select β€˜Renew automatically,’ and confirm your choiceπŸ‘‡

Please note that any penalties recorded during the year will not be reset upon renewal of the subscription as they are linked to the User's profile.

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