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Step 1: Add Your First Customer

Create your first contact in BillPine — learn the difference between customers and suppliers

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Written by Majid Al-anazie

Add Your First Customer

In BillPine, a single contact can be both a customer (buyer) and a supplier (seller). Let's add your first customer.

What You'll Learn

  • How to create a new contact

  • What fields are required vs. optional

  • How to assign customer or supplier roles

  • How to import multiple contacts

Step-by-Step: Create a Customer

  1. Go to Contact List in the sidebar

  2. Click + New Contact

  3. Fill in the required fields:

    • Name — Your customer's company or name

    • Email — Where invoices will be sent

    • Phone (optional)

  4. Add optional fields:

    • Tax ID — VAT number or tax identification

    • Address — Billing address

    • Currency — If different from default

  5. Assign roles:

    • Check Customer if they buy from you

    • Check Supplier if you buy from them

  6. Click Save

Customer vs. Supplier

Customer: Someone who buys from you. You'll create invoices for them.

Supplier: Someone you buy from. You'll record bills and payments to them.

Both: A contact can have both roles if you buy and sell with the same company.

Importing Multiple Contacts

Have a spreadsheet of customers? Use the import feature:

  1. Go to Contact List

  2. Click Import

  3. Upload your CSV or Excel file

  4. Map the columns (Name, Email, etc.)

  5. Click Import

Tips

  • Always include an email — BillPine uses it to send invoices

  • Tax IDs are required for VAT/ZATCA compliance in some regions

  • You can edit contacts anytime after creation

Next: Step 2 → Set Up a Product Plan

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