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Using Birdie with an External Rostering Integration
Using Birdie with an External Rostering Integration

Learn more about which rostering systems we're compatible with.

Luke Cullimore avatar
Written by Luke Cullimore
Updated over a week ago

Birdie is compatible with a number of different rostering systems which work together to make providing care easier!

An integration means that two (or more) separate platforms can work together, supporting each other's functions. This means that when you use a rostering system with Birdie, both systems can share data. The data (information about your care recipients, care professionals, visits etc) can be ‘pushed’ from one platform into the other, or ‘pulled’ by one platform into another.

How does it work?

When you create your visit schedule in your rostering system, it’ll be available in Birdie, with all of your care recipient's information. Using just one app when on a care call means less friction for staff and a quicker and easier way to log their visits and care observations.

Your care staff can check their rotas and visits before they start their day through Birdie, check any important care recipient information or requirements before they make their call and during a visit they can simply check in, check off their tasks, administer any medications, note down any observations or flag any concerns and check out - all through one system, Birdie.

What rostering systems do we integrate with?

  • Careplanner

  • Malinko

  • Cold Harbour

  • Caras

  • Quickplan

  • iCare

What information is shared between the two systems?

This information can vary depending on what integration you use, please check out the relevant articles on each individual integration to check which data is synced.

What information is shared

Viewable on the Birdie Agency hub

Viewable on the Birdie app

Viewable on the Third-party feature

Viewable on the Care Circle

Care Recipient name

✅

✅

✅

✅

Care Recipient's date of birth

✅

✅

✅

✅

Care Recipient address

✅

✅

❌

✅

Care Recipient gender

✅

✅

❌

✅

Care Recipient status

✅

❌

❌

❌

Care Professional name

✅

✅

✅

✅

Care Professional status

✅

❌

❌

❌

Care Professional number

✅

✅

❌

❌

Care Professional email

✅

✅

❌

❌

Scheduled visit dates and times

✅

✅

❌

❌

Visit assignment

✅

✅

✅ (Only if completed)

✅ (Only if completed)

Actual visit date and time including check-in and check-out times

✅

✅

✅

✅

Related Articles
How to Resolve Integration Issues Using Your Integration Dashboard
Why do I have to add visits to Birdie and my external rostering system?
How to schedule double-up visits for your Care Professionals on Birdie
An overview of all the Alerts in Birdie
The Rostering Glossary of Terms
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