At Birdie, we know that adjusting to a new system is all about a great learning experience! To make this journey with Birdie even smoother, our onboarding team hosts regular live training webinars to support interactive learning on the platform.
We know everyone has different learning styles, questions are encouraged, and you can also learn from others in the community as these sessions are attended by other Birdie partners too.
Please click on the buttons below to register for our next live training webinar. If you're not sure you can attend, sign up anyway! We'll send the recording to your email if you can't make it.
Roster and People Management on Birdie
When?: Tuesdays at 10:30 am
Duration: 60 minutes
Agenda:
How to manage your team on Birdie
How to schedule visits for your clients
How to build a template for easy rostering
How to troubleshoot when templating
Managing Invoicing & Payroll on Birdie
When?: Tuesdays at 3 pm
Duration: 75 minutes
Agenda:
How to create Rates cards
How to set up Funding
How to confirm visits
How to run Invoicing & Payroll
Care Management with Birdie
When?: Thursdays at 11 am
Duration: 60 minutes
Agenda:
How to write a detailed person-centred care plan
How to set up complex medication schedules
How to create tasks with alternating schedules
Birdie Care Auditing and Alert Management
When? Alternating Thursdays at 2:30 pm
Duration: 45 minutes
Agenda:
Learn how to resolve alerts
Understand the uses of tags and actions
Learn how to use the carer and client feed
Discover how to audit on Birdie
View your notification management