Please note: The following feature is available as part of Birdie’s Starter, Core, Advanced and Plus packages (Also known as Care Management, Rostering & Finance, Premium, Entry and Essentials) Please get in touch if interested in more information on this feature!
We know that you may want to assign different rates for different holidays, which is why you can customise each bank holiday and also decide what the multiplier is.
This means that if you pay extra for holidays like Christmas and New Year or if you're in Scotland and have different bank holidays, you can make sure this works for you, as opposed to just using the standard UK bank holidays.
Bank holiday if you use multipliers
You will select this option if you use multipliers on bank holidays. This means that any rate on that day will be multiplied by the number you put in here, so, for example, a pay rate with a 1.5 multiplier will be paid one and a half times the usual rate, and this will apply for all your pay rates for any care delivered that day.
Start by going to the Finance tab and click on Holiday rates on the bottom left menu.
If you are setting these up for the first time there will be nothing on the page. You can choose to click 'Add England and Wales holidays' and this will pre-populate with the standard UK holidays from the government calendar.
The default multiplier for bank holidays will be 1.5 times the rate for both pay and invoicing, but you can change this by clicking on a holiday and updating the rate multipliers yourself.
Choose the holiday you wish to change and from here you can edit the Name, Date of the holiday, Pay rate multiplier and Charge rate multiplier. Click save once you have finished.
For complete flexibility, you can also add more / different bank holidays by pressing the Add new holiday button.
Specific bank holiday rates
If you do not use multipliers (like 1.5x), you can input specific rates for bank holidays. Before adding the specific rate, you must make sure to add the relevant bank holidays to the Holiday rates tab and to set the multiplier to 1x.
Otherwise, the system will add an additional charge to the specific bank holiday rates you set.
You can then set specific bank holiday rates in the Pay rates and Invoice rates tabs, by creating new pay rate and Invoice rate cards, or editing existing ones.
Select 'Holiday' as the 'Day type', then enter the specific holiday rate you want to pay or invoice.
You can also add banded holiday rates, in case your agency is set up this way.
When adding a rate it is important that the Holiday rate is at the top so that the system picks this up first, use the arrows to move it up.
Birdie Academy video
Step-by-step guide
You may find the below Holiday rates flowchart helpful, click below to download the PDF!
