Please note: If you do not have access to these features and you are interested in learning more about Birdie Analytics, Please get in touch to talk to a member of our team!
We're so excited to have you onboard with Birdie Analytics! This insightful tool powered by a program called Looker will help you be CQC inspection-ready in just a few clicks. Before we get into the exciting stuff, it's important to know your admin controls within the system. Let's start with changing your password.
How to change your password
Click on the person icon at the top right-hand side of your Birdie Analytics home screen, then select Account. The Account page lets you configure some of your Looker user account settings.
The top section of the Account page shows your Looker account’s settings.
To reset your password, click the Change Password button to set a new password.
If you've forgotten your password, you can request a password reset here:
https://birdie.eu.looker.com/password/reset?email=
How to change your Email
If you are the looker license holder (you set the account up with your email) and you need the email changed, please contact our support team via live chat or email support@birdie.care who will assist you with this.
If you are not the account holder and you need your email changed you will need to contact the license holder in your agency.