Please note: The following feature is available as part of Birdie’s Starter, Core, Advanced and Plus packages (Previously known as Care Management & Rostering, Care Management, Rostering & Finance, Premium, Entry and Essentials) Please get in touch if interested in more information on this feature!
Our rota experience will give you a better understanding of what’s happening across your agency and allow you to surface the most relevant information to the task at hand.
Your rota screen will now include:
Configurable display options
Bolder colour-coding
Icons for visits and absences
How to use the display options on the rota screen
Go to the Roster tab on the Agency Hub, and click the Display options button on the top left of the screen.
A drop-down menu of the display options will now appear, including:
View options, allowing you to change the view between:
Timeline view
Day view
Show options, allowing you to include/exclude from your rota screen:
Travel time
Unavailable carers
You will also be able to toggle between Carer and Client view.
What is the timeline view?
Timeline is the current view you are used to seeing in the Birdie platform - as well as the place where you can see your rota screen on a weekly basis. To see the rest of the week you can scroll left.
If you would like to see the rota of a different week, you can click on the left or right arrow at the top of the screen to see the week you would like to see.
What is the day view?
You now have the option to see the rota screen in a Day View. From the Display options menu, select Day. This will allow you to consolidate the rota screen into a single day, and quickly see the more important information.
By using the dots at the top of the screen you can navigate the sections of the Day View. To do this, simply click on each dot, which will help reduce unnecessary scrolling time (though you will still have the ability to scroll if you’d like!).
Please note: The number of dots depends on your screen size.
What is the unavailable carer's option?
From the Display options menu, you are able to show and hide unavailable carers. To include unavailable carers in your rota, keep this box checked - to remove them from your view, uncheck the box.
What is the travel time option?
This view will allow you to get a visual understanding of travel time across your rota. This enables you to quickly see if a Care Professional will make it to the visit on time or if it will overlap.
To toggle this on or off, click Display options and select Travel time.
You will now see a red dotted line if there is not enough travel time between visits, if there is enough travel time then this will show as a grey line. You can still assign a visit to a Care Professional even if there is not enough travel time, this is simply a visual warning to you.
What do the colours mean on the Rota Screen?
Colour Codes for Absences
On the rota screen, there are different colours to set different types of absence such as out-of-hours, annual leave, sick leave and other. When you book an absence for a care professional, it will appear on the rota screen with a different colour based on the absence type.
Colour Codes for Visit Status
The rota screen also has different colours for visit status, allowing you to easily identify the state of visits. This includes:
Unallocated visits are unfilled, with a dark outline
Allocated visits are dark blue
Missed visits are red
Completed visits are green
In-progress visits are purple
Cancelled visits are dark grey (please note: cancelled visits are seen only on the Client View)
There are also new icons for double-up visits, which will provide you with additional visual cues. When you hover over any visit, you will be able to easily see double-up numbers in the pop-up card.
What is the Client View?
When you click the Client View, you will be able to see the visits occurring for a particular client.
Note: This view does not support the use of runs or drag and drop to change a care professional. To leverage runs, please return to the Timeline or Day view. To change the assigned carer in the Client View, please click on the visit and select Find alternate carer.
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